Effective date: 17 May 2018
What do we collect?
Alex Airport Shuttle may collect the following
personal data when using our website or book a service:
- Your first and last name
- Your company billing address
- Phone number
- E-mail address
- IP Address
Why do we collect this data?
Alex Airport Shuttle may use the personal information
collected from the website to:
- Provide you with the service.
- Process your payments.
- Send you information
about the service.
- Respond to customer support requests
- Administer your account
Your privacy is of utmost importance to us. Alex
Airport Shuttle will never share personal information with third parties unless
required by applicable law. We only need to transfer some personal information
to our payment provider when handling online payments.
How long do we keep your data?
Alex Airport Shuttle retains Personal Data we process
for as long as an account is active or as needed to provide the service(s). If
you wish to terminate your account or request that we no longer use your data,
please contact us at firstname.lastname@example.org. We will retain your data as
necessary to comply with our legal obligations, maintain accurate financial and
other records, resolve disputes, and enforce our agreements. We delete all your
data on the expiry of 14 days after the termination of your account, except as
otherwise prohibited by applicable law.
Correction or Removal of Personal Information
If you believe that one of your contacts has provided
us with your personal information and you would like to request that it be
removed from our database, please contact us at email@example.com.
Alex Airport Shuttle acknowledges that you have the
right to access your personal information. Alex Airport Shuttle collects
information on behalf of our customers, and has no direct relationship with the
individuals with whom our customers may interact using the service(s). If you
are a customer of one of our customers ('End-Customer') and would no longer
like to be contacted by that customer, please contact the customer that you
interact with directly. An individual who seeks access, or who seeks to
correct, amend, or delete inaccurate data should direct his query to the Alex
Airport Shuttle's customer (the data controller). If requested to remove data,
we will respond within a reasonable timeframe.
Automated individual decision-making, including
profiling Alex Airport Shuttle does not make decisions based solely on
automated processing, including profiling, which produces legal effects
concerning him or her or similarly significantly affects him or her.
Alex Airport Shuttle stores and processes data, which
might include personal information, in the Germany. When you access or use our
Websites or the Service(s), or otherwise provide information to us, you are
consenting, on behalf of you and your authorized agents or End-Customers, (and
representing that you have the authority to provide such consent) to the
processing and transfer of information in and to Germany which may have
different privacy laws from your or their country of origin. We will take all
steps reasonably necessary to ensure that your data is treated securely and in
accordance with this Policy.
Data Controller and Data Processor
Alex Airport Shuttle does not own, control or direct
the use of any of the Client Data stored or processed by a Client or User via
the Service. Only the Client or Users are entitled to access, retrieve and
direct the use of such Client Data. Alex Airport Shuttle is unaware of what
Client Data is actually being stored or made available by a Client or User to
the Service and does not directly access such Client Data except as authorized
by the Client, or as necessary to provide Services to the Client and its Users.
Because Alex Airport Shuttle does not collect or
determine the use of any Personal Data contained in the Client Data and because
it does not determine the purposes for which such Personal Data is collected,
the means of collecting such Personal Data, or the uses of such Personal Data, Alex
Airport Shuttle is not acting in the capacity of data controller in terms of
the European Union's General Data Protection Regulation (Regulation
(EU) 2016/679, hereinafter 'GDPR') and does not have the associated
responsibilities under the GDPR. Alex Airport Shuttle should be considered only
as a processor on behalf of its Clients and Users as to any Client Data
containing Personal Data that is subject to the requirements of the GDPR.
independently cause Client Data containing Personal Data stored in connection
with the Services to be transferred or otherwise made available to third
The Client or the User is the data controller under the
Regulation for any Client Data containing Personal Data, meaning that such
party controls the manner such Personal Data is collected and used as well as
the determination of the purposes and means of the processing of such Personal
Alex Airport Shuttle is not responsible for the
content of the Personal Data contained in the Client Data or other information
stored on its servers (or its subcontractors' servers) at the discretion of the
Client or User nor is Alex Airport Shuttle responsible for the manner in which
the Client or User collects, handles disclosure, distributes or otherwise
processes such information.
Alex Airport Shuttle gathers certain information
automatically and store it in log files. This information includes internet
protocol (IP) addresses, browser type, referring/exit pages, operating system,
and/or time stamp. We keep log files up to 4 weeks.
We do not store any tracking cookies or general session cookies on this website.
We make daily backups of our data to an offsite
location in the Germany. We keep backups for 14 days. This has to be taken into
account when we process data removal requests.
Alex Airport Shuttle does not use Google analytics for
measuring website traffic and behaviour. We don't use
any of your data for advertising.
Links to Third Party Sites
Our website contain links to other websites that are
not owned or controlled by Alex Airport Shuttle. Please be aware that we are
not responsible for the privacy practices of such other websites or third
parties. We encourage you to be aware when you leave our website and to read
the privacy policies of each and every website that collects personal
Protection of Information
The website and service(s) have industry standard
security measures in place to protect against the loss, misuse, and alteration
of the information under our control. When you provide us with sensitive
information (such as credit card information or login credentials), we will
encrypt that information via Secure Socket Layer (SSL). While there is no such
thing as "perfect security" on the Internet, we take all reasonable steps to
ensure the safety of your personal information. Although we will do our best to
protect your personal data, we cannot guarantee the security of your data
transmitted to our websites or via the service(s) and any transmission is at
your own risk. Once we receive your personal information, we will use strict
procedures and security features to try to prevent unauthorised
access. Additionally, you retain all rights of ownership to your personal data
we collect. Except as set forth herein under section "Share" above we will not
sell or share your personal data with any third parties or use your personal
data to compete with you.
Corrections and Updates
Upon request Alex Airport Shuttle will provide you
with information about whether we hold, any of your personal information. To
request this information please contact us at firstname.lastname@example.org. We
allow users of the service(s) or website to access, update or modify their
information by clicking on the Account link in the navigation menu or by
contacting us at email@example.com. We seek to respond to requests for access or modification as soon as possible
and within reasonable timeframe.
Contacting Alex Airport Shuttle
your dealings with the Alex Airport Shuttle, you can contact us by e-mail at firstname.lastname@example.org.